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Contract Packaging FAQs

Contract Packaging FAQs

Choosing the right contract packaging partner can be a daunting task. It’s scary to let go of complete control and outsource production to a new company. We understand that and work with all of our prospects and clients to guide them through the transition. Below are a few of the questions we hear on a daily basis.

Why should we outsource to a co-packer?
With over four decades of quality co-packaging service behind us, we’ve heard just about all of the questions and concerns you may have. Let’s explore some common questions and provide the answers you may be seeking.

Can you help us manage change?

Scalability and flexibility are the pillars of our business. With two facilities, one 135,000 square foot and one 16,000 square foot facility, we can easily support large-scale programs or seasonal surges. Our Case Mason employees deliver the highest levels of service and satisfaction, with a “let’s make it happen” attitude.

Can you help my product stay compliant?
Absolutely. We regularly conduct environmental testing of our dedicated food and beverage facility as part of the HACCP food safety plan and follow FDA-mandated programs as required for specific products. We manage processes to guarantee safe and consumable products.

Will using a co-packer increase my costs?
The simple answer is no. We focus on process optimization to reduce our clients’ manufacturing costs and insulate them from the daily headaches.

Why isn’t the lowest cost co-packer the best option?
While it can be tempting to go with the co-packer with the lowest cost, that low cost is often at the expense of another part of the process. Cost is important, but quality, consistency and lead time can be more important and impactful than the cost. The lowest cost provider does not necessarily provide best service value.

Are larger co-packers the cheaper co-packers? 
Not necessarily. Keep in mind that larger co-packers generally need larger volume for each production cycle to be economically sound. Modest volumes tend to drive up the cost for these providers. Location is another concern. Generally speaking, larger facilities can be farther away from major thoroughfares. You could spend additional transportation cost, eroding any efficiency or economic gains.  A large company may actually turn out to be more expensive over time.

Does using a co-packer sacrifice quality?
Absolutely not. A good co-packer partner is committed to upholding the quality standards put in place by the client. Quality should never suffer.

What about scalability?
Simply put, co-packers are manufacturers. For us, growth in scale is growth in business. Provided there is a justification for investment, such as long-term commitments or increased volume, a co-packer can scale up faster than an in-house option.

Do you have a quality program in place?
Our Quality Assurance Department provides complete oversight and monitors all services, processes, and manufacturing from raw material and finished goods inspections to work in progress, process and testing.

Is your company financially viable?
Yes, we are. We’ve been in business for 44 years and plan on being in business for at least another 44.

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